Returns & Exchanges

We want you to love your Color Wow results, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for products purchased directly from our UK store.

1

Initiate Your Return

Visit our online returns portal with your order number and postcode to select the items you wish to send back.

2

Pack Your Items

Securely package your products in their original packaging, ensuring all lids are tightened to prevent leakage during transit.

3

Print and Post

Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated collection point.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing